Launch Chat with AI features to differentiate from Slack and Teams.
![Screen of Google Chat integrated with Gmail.](https://cdn.prod.website-files.com/600661a017a14c3afc0720d8/65848cf26c530c95669d3f75_Google%20Masthead%20Mobile.webp)
Design System
We updated Chat to the Material 2 design system to meet new accessibility requirements.
![Google Chat desktop product in the Material 1 design theme.](https://cdn.prod.website-files.com/600661a017a14c3afc0720d8/654bc09c17ba120847a3c2af_Google%20Material%201.webp)
![Google Chat desktop.](https://cdn.prod.website-files.com/600661a017a14c3afc0720d8/654bc0a0a1600ce511d06144_Google%20Material%202.webp)
12.7%
Increased Customer Satisfaction
25.3%
Decreased Dissatisfaction
Chat in Gmail
We seamlessly integrated Chat's new features into Gmail to improve bundled communication.
![Google chat desktop product screen with chat rooms, reaction features](https://cdn.prod.website-files.com/600661a017a14c3afc0720d8/65453355329882eebad26615_Google%20Home%20iMac.webp)
Chat Features
We launched new AI and inclusive features across Workspace products.
![Google Chat smart reply AI feature](https://cdn.prod.website-files.com/600661a017a14c3afc0720d8/6697e55b3b5bc513081185df_Features%20image%202%20AI.webp)
Smart Replies
We launched smart replies using an AI trained with billions of conversations over 10+ years.
Reactions
We designed new features and design patterns for reactions, smart replies, and a skin tone picker.
![Google chat accessible emoji picker.](https://cdn.prod.website-files.com/600661a017a14c3afc0720d8/653be300cd2c82775bd7aff9_Features%20image%201.webp)