Launch Chat with AI features to differentiate from Slack and Teams.
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Design System
We updated Chat to the Material 2 design system to meet new accessibility requirements.
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12.7%
Increased Customer Satisfaction
25.3%
Decreased Dissatisfaction
Chat in Gmail
We seamlessly integrated Chat's new features into Gmail to improve bundled communication.
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Chat Features
We launched new AI and inclusive features across Workspace products.
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Smart Replies
We launched smart replies using an AI trained with billions of conversations over 10+ years.
Reactions
We designed new features and design patterns for reactions, smart replies, and a skin tone picker.
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